A monthly retainer can include one or multiple services. SEO specifically is about $2,000-4,500+ depending on the level of effort involved. The typical contract is ongoing month-to-month after the first sixty days. We do not have long-term/annual contracts or charge on a percent of revenue. We only offer one-time projects to existing clients.

Our SEO approach prioritizes your brand first. Unlike other SEO agencies that use exotic methods that no one understands, we try to keep it simple and focus on the big picture. We emphasize onsite and technical SEO as a holistic part of your full digital marketing strategy. Content writing and blogging is not a large part of our SEO strategy.

During the first 30 days, we set up monitoring, perform our SEO scorecard check, resolve broken links, optimize Google Analytics and Search Console, conduct preliminary keyword research and start technical error clean up. This framework drives the activities and overall strategy for the coming months.

We measure SEO success through increased organic traffic, improved keyword visibility and decreased onsite technical errors. Our philosophy for SEO is "minimum effective dose". Most likely, you do not need to do backlinking, instead allocate the marketing budget to opportunities with higher returns that build the brand. Regular reporting and analytics tracking provide transparent insights into overall performance.

Our typical cadence is a bi-weekly/monthly phone call with email in between calls. One these calls we discuss performance, coordination of key events, overall strategy and next steps. We have monthly automated reports delivered by email for revenue pacing.

Yes, we can help with keyword research and information architecture. Note that we do not provide content writing or blogging services.

Yes, we can help claim and optimize your local Google Business Profile (formerly Google My Business).

Yes, you should have a website development team to assist with some, but not all code changes. These include making the website faster, fixing theme templates and one-off bugs.

Yes, you can absolutely do that. This can be a good way to start the relationship.

The typical team includes an account strategist and an expert for each channel. Whenever possible we try to match individual team members with industries they are experienced in. In most cases, you can meet the team that would work directly on your account before hiring us. The typical channel manager has 10+ years of experience with no one less than 5 years. Every team member you will interface with lives in the United States and speaks English as their first language.

It is helpful if you let us know how much time is left on the contract so we can resource plan accordingly. The earlier you contact us the better. Yes, we can make the transition as smooth as possible.

Our typical point of contact has the title of VP/Director of Ecom/Marketing. In most cases, your team should include a copywriter to speak in your brand's voice, a designer to match your brand's aesthetics and a website developer to implement changes.

We are looking for clients that are trying to grow and want a partner they can trust and will listen to. You and your team should have a good handle on brand, clear company direction and a product that is marketplace/category competitive. Unfortunately, we cannot accept startups pre-revenue or those under a few million in annual revenue.

Yes, we have clients that would be happy to speak with you.

The typical client sees results within the first 30 days, but we have to tell you 60 days. More importantly, you should be able to feel the difference immediately. We call this the Action-Results Gap; the time between taking action and seeing results.

Any agency that offers a money back guarantee isn't interested in the relationship. They are just hoping to mass onboard new clients, see which stick and then drop those that don't work after six months. We take on each new client with a considerable amount of care - overinvesting time, energy and resources to make sure they are successful. Transparently, we usually operate at a deficit for the first year of any new engagement. What can we promise you? That our team will consistently show up to the best of their ability. That you will get the truth about what is working and not working, even if it is not to our benefit. We can't use the word fiduciary, but we try to act this way. We are never commissioned on any technology or recommendation we make, which allows us to maintain integrity, operate transparently and only suggest what is best.

The first thing you need to do is contact us. We'll set up an initial conversation to hear about you, the business, what you want to accomplish; along with the challenges and opportunities you see. From there, we'll tell you a little bit more about what we do. If it sounds like a good fit, we'll sign a mutual-NDA, you'll share analytics access and then over the next couple of days we'll do an assessment of your digital marketing ecosystem. Then on a follow up call, we'll screenshare our findings, answer any questions, and discuss an agreement outlining timing and potential next steps.